Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, as well as information automatically collected when you use our services.

Personal Information: When you engage with our services, we may collect:

• Name and contact information (email address, phone number, mailing address)
• Company name and business information
• Project requirements and specifications
• Payment and billing information
• Communications and correspondence with us

Automatically Collected Information: When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery:

• To provide, maintain, and improve our services
• To communicate with you about projects and deliverables
• To process payments and transactions
• To provide customer support and respond to inquiries

Business Operations:

• To analyze usage patterns and improve our website
• To send administrative information and updates
• To comply with legal obligations
• To protect against fraud and unauthorized transactions

Marketing and Communication:

• To send promotional materials and newsletters (with your consent)
• To inform you about new services and offerings
• To conduct surveys and gather feedback

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as:

• Payment processors and financial institutions
• Cloud hosting and storage providers
• Email and communication platforms
• Analytics and performance monitoring tools

Legal Requirements: We may disclose information when required by law or to:

• Comply with legal processes or government requests
• Enforce our Terms and Conditions
• Protect the rights, property, or safety of Valhalla Digitals, our clients, or others
• Prevent fraud or security threats

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures:

• Encryption of data in transit and at rest
• Secure server infrastructure and firewalls
• Regular security assessments and updates
• Access controls and authentication protocols
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website.

Types of Cookies We Use:

• Essential Cookies: Required for website functionality
• Performance Cookies: Help us understand how visitors use our website
• Functional Cookies: Remember your preferences and settings
• Analytics Cookies: Collect information about website usage

You can control cookies through your browser settings. However, disabling certain cookies may limit website functionality.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Retention Periods:

• Client project data: Duration of project plus 5 years for legal compliance
• Communication records: 3 years from last interaction
• Financial records: 7 years as required by law
• Marketing data: Until you unsubscribe or request deletion

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing
• Portability: Request transfer of your data
• Objection: Object to processing of your information
• Withdraw Consent: Withdraw consent for marketing communications

To exercise these rights, please contact us using the information provided below.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the Philippines. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notifications for material changes

Your continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiries within 30 days.